Empathy allows for better understanding of consumers, co-workers and yourself and it helps build products and services that do terrific job. We sat down during recent Masters&Robots with Michael Ventura, Founder and CEO of Sub Rosa, who worked with Google, Nike and United Nations, to talk about a new radical way forward - Applied Empathy way. Michael also talks the need for a more humane heart at the center of AI, living in the quasi Black Mirror reality and how we can bring back the miracle of conversation to our lives.
